Generally referrals are made by the line manager or HR department.
FAQS
General
Can a company request a phone call with the OHP(Occupational Health Physician) before/after the assessment?
Generally referrals are made by the line manager or HR department.
Where is the nearest female doctor located?
Generally referrals are made by the line manager or HR department.
What is the process for physiotherapy / counselling as recommended by the OHP?
Generally referrals are made by the line manager or HR department.
Can a company book ergonomic assessments though Cognate Health?
Generally referrals are made by the line manager or HR department.
Can OHP/OHN attend onsite for vaccines?
Generally referrals are made by the line manager or HR department.
How does manager know when to book follow-up vaccines?
Generally referrals are made by the line manager or HR department.
How does the employee get a copy of their report?
Generally referrals are made by the line manager or HR department.
Appointment Related
How long does a company have to wait for an appointment?
It depends on how quickly you want the person seen. We can facilitate urgent appointments or typically have someone seen within 48 hours.
Can a company book a provisional appointment or get a selection of available dates?
Generally referrals are made by the line manager or HR department.
Can a company get confirmation of an appointment by letter?
Generally referrals are made by the line manager or HR department.
How long does a typical assessment appointment take?
Generally referrals are made by the line manager or HR department.
Can an employee bring a family member to the appointment?
Generally referrals are made by the line manager or HR department.
Clinics/Location
Are clinics open on Saturday?
Redirect to opening hours of clinic.
Where are the clinics located?
Generally referrals are made by the line manager or HR department.
Reports
Did the employee attend their appointment?
Yes, you will be notified if the employee fails to attend the appointment.
When can I expect the report?
Generally referrals are made by the line manager or HR department.
Need clarification on report eg. is the employee fit to work?
Generally referrals are made by the line manager or HR department.
Clarification on recommendations for lighter duties and what tasks employee can do.
Generally referrals are made by the line manager or HR department.
OHP has not answered all the questions on referral form.
Generally referrals are made by the line manager or HR department.
Is the recommended follow up appointment booked for employee directly at clinic?
Generally referrals are made by the line manager or HR department.
Executive Health Screenings
Dublin Executive Medicals
We are delighted to partner with Charter Medical to deliver Executive Health Screenings to our clients in Dublin. All Cognate Health clients receive a discount for medicals with our strategic partner. For further details simply contacted our designated team to help arrange – executivemedicals@cognatehealth.ie Executive Screen – Charter Medical
Cork Executive Medicals
Generally referrals are made by the line manager or HR department.
Meddbase FAQs
Overview
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Onboarding
Generally referrals are made by the line manager or HR department.
Referral Managers and Users
Generally referrals are made by the line manager or HR department.
Services and Referrals
Generally referrals are made by the line manager or HR department.
Data Migration
Generally referrals are made by the line manager or HR department.
Patient Portal
Generally referrals are made by the line manager or HR department.
Scheduling
Generally referrals are made by the line manager or HR department.
GDPR
Can Cognate Health support consultations in International languages?
Cognate Health is keenly aware of the rich ethnic diversity that exists in organisations in Ireland today. We reflect the diversity of our customers in our teams. Our clinical team and our wider OHP network come from and have worked in twelve different countries across the globe. We can provide consultations, both virtual and face to face in Spanish, French, Italian, Greek, Mandarin, Arabic and German.
What specific GDPR issues arise when supporting referrals in OH?
Generally referrals are made by the line manager or HR department.
